Privacy Policy for Your Protection
Learn more about how ceranqolix values your privacy and protects your personal information in compliance with Australian standards. This policy explains our data collection and your rights.
Types of Information We Collect
We collect specific personal and non-personal information for better service delivery and to enhance user experience.
- Personal identification details, such as your name, email address, and business information, are collected when you register or interact with our website.
- Technical data, including IP address, browser type, device identifiers, and operating system, is automatically gathered through our digital platforms.
- Usage data—like page visits, session durations, and interactions—helps us analyse traffic patterns and website performance.
- Cookies and similar tracking technologies are used to remember your preferences and improve functionality across our services.
How We Use Your Information
Your data enables us to deliver personalised content, communicate efficiently, and maintain site integrity.
- To process requests, manage user accounts, and provide relevant services efficiently and securely to our users.
- To improve our website, tailor content, and adjust marketing based on your site interactions and feedback.
- To fulfil legal obligations and ensure compliance with local regulations regarding privacy and data use.
- To contact you with important updates, changes to our services, or responses to your inquiries and support tickets.
Legal Basis for Processing Data
We process information lawfully under Australian privacy legislation and related data protection acts.
Your data is processed based on your consent, performance of a contract, our legal obligations, or our legitimate interests, whenever applicable and permitted by law.
Data Sharing Practices
We take privacy seriously and share your data only as outlined below in this policy.
- Data may be shared with service providers who assist with website operations, but only for necessary, agreed purposes, and under strict confidentiality conditions.
- Your information may be disclosed to comply with legal requirements or to protect our rights and users’ safety as required by law.
- If our business structure changes through merger or acquisition, personal data may be transferred appropriately, with notice provided where feasible.
Protecting Your Data
We use secure practices to safeguard your data, including encrypted connections, regular audits, and restricted access to personal details. While we strive to protect your information, no method is entirely immune from risk. If issues or concerns occur, please contact us promptly for assistance.
Your Privacy Rights
Australian law grants you rights regarding your data. Here's how you can exercise them with ceranqolix.
- Request access to the personal information we store about you at any time.
- Ask us to correct or update inaccurate or outdated details to maintain accuracy.
- Request deletion of your data or restriction of its processing where legitimate grounds exist.
- Withdraw consent for processing at any time without affecting prior lawful usage.
Cookies and Tracking
We use cookies to improve your browsing. Manage preferences anytime by adjusting browser settings or contacting us directly for help.
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Contact Information
If you have questions, data requests, or privacy concerns, please reach out via the contact options below. We respond promptly to all serious inquiries.
Email for queries: content@ceranqolix.com
Phone: +61.7.6827.4150
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Changes to This Policy
We update this privacy policy as needed. Please review it regularly to stay informed about how your data is used and protected.
Last policy update: October 23, 2025